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KnowledgeBase
- Frequently Asked Questions
- Logging into the Control Panel
- Changing Name Servers of a Domain Name
- Managing DNS Resource Records
- HTTP API
- Reseller Account Startup Guide
- Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
- Reseller Account Startup Guide Video Tutorials
- Transferring a Domain Name from Another Registrar to Telavir, Inc
- Domain / URL Forwarding
- Customer Control Panel Guide
- Registering and Managing Child Name Servers
- Using the DNS Service
- DNS and types of Resource Records Telavir, Inc allows
- Using the Free Email Service
- Listing, Searching and Managing Domain Name Registration Orders
- Moving or Pushing a Domain Name from one Customer Control Panel to another
- Reseller Guides
- Logging into the Control Panel
- Domain Names
- Listing, Searching and Managing Domain Registration Orders
- Changing Name Servers of a Domain Name
- Managing Whois or Contact Details of Domain Names
- Modifying the Whois (Contact Details) of Domain Names
- Modifying the Whois / Contact Details of a .UK Domain Name
- Managing Contacts from within the Customer Control Panel
- Hiding Contact Details through Privacy Protection in the Whois of a Domain Name
- Resellers: Branding Web-based and Port 43 Whois Lookup Results for .COM / .NET Domain Names
- Checking the Whois for a Domain Name
- Hiding Contact Details through Privacy Protection, in the Whois of a Domain Name
- Transferring a Domain Name
- Bulk Actions
- Registering Domain Names in Bulk
- Transferring Domain Names in Bulk
- Renewing Orders in Bulk
- Suspending or Unsuspending Orders in Bulk
- Locking or Unlocking Domain Names in Bulk
- Modifying Domain Names in Bulk
- Enabling / Disabling Theft Protection in Bulk
- Privacy Protecting Domain Names in Bulk
- Listing All Running Bulk Actions
- Enabling Mobile Device Compatibility for your .COM, .NET Website
- Deleting a Domain Name
- Protecting/Locking a Domain Name
- Registering and Managing Child Name Servers
- Suspending / Unsuspending Domain Names
- Moving or Pushing a Domain Name from one Customer Control Panel to another
- Renewing Domain Names
- Domain Name Registration Default Settings
- Viewing Action History
- Restoring a Deleted Domain Name from the Redemption Grace Period
- Domain Name Registration Caveats
- Overview of TLDs (Domain Name Extensions)
- Interpreting Domain Name Check Availability Results
- Interpreting Order Locked In Processing Messages
- Support for Internationalized Domain Names (IDN)
- .ASIA Domain Name Rules/Requirements
- Understanding .EU Domain Names
- .MOBI Domain Name Rules/Requirements
- .NAME Domain Name Rules/Requirements
- .PW Domain Name Rules/Requirements
- .UK Domain Name Rules/Requirements
- .US Domain Name Rules/Requirements
- Identifying CentralNic Domains
- Whois Data Reminders
- RESELLERS: Read this to setup your Domain Registration Business
- DNS
- Domain / URL Forwarding
- Domains Product Maintenance Notices
- Digital Certificates
- Definition and Uses of a Digital Certificate
- Types of Digital Certificates available through Telavir, Inc
- Additional License
- Listing, Searching and Managing Digital Certificate Orders
- Generate a Private Key and Certificate Signature Request (CSR) from your Web Server
- IMPORTANT: Get your Digital Certificate Issued (Digital Certificate Enrollment Process)
- Cancelling your Digital Certificate Order
- Checking the Status and Retrieving your Digital Certificate
- Installing your Digital Certificate on your Web Server
- Displaying the thawte Trusted Site Seal on your website
- Reissuing your Digital Certificate
- Renewing your Digital Certificate
- Deleting a Digital Certificate
- Suspending / Unsuspending Digital Certificate Orders
- Moving or Pushing a Digital Certificate Order from one Customer Control Panel to another
- Digital Certificate Caveats
- RESELLERS: Read this to setup your Digital Certificate Product
- DNS
- Domain/URL Forwarding
- Digital Certificate Product Maintenance Notices
- Domain / URL Forwarding
- Free Email Service
- DNS
- Customer Control Panel Guide
- Reseller Guides
- Read this First: Reseller Account Startup Guide
- View these NEXT: Video Tutorials
- Creating a Demo Reseller Account
- SuperSite and PartnerSite Guide
- What is SuperSite?
- What is PartnerSite?
- Using SuperSite and PartnerSite
- Integrating SuperSite with your Customer Control Panel and your own Control Panel
- Logging into the Admin Area for Customizing the SuperSite and PartnerSite
- Changing the URLs of your SuperSite and PartnerSite
- Customizing your SuperSite and PartnerSite Content
- READ THIS FIRST: Understanding the Structure of the SuperSite & PartnerSite
- Customizing the Content, Theme (CSS, Images, Javascript), HTML Structure of the SuperSite and PartnerSite
- Adding/Editing a SuperSite/PartnerSite Theme or Editing the CSS, Images, Menu Style of your SuperSite/PartnerSite
- Configuring Multiple Language Support for SuperSite 2/SuperSite/PartnerSite
- Editing the Existing Textual Content and Paragraphs and Modify the HTML Structure of a Page
- Edit existing Images of SuperSite and PartnerSite
- Changing CSS files in Supersite and PartnerSite
- Making changes to the JavaScript menu in the SuperSite and PartnerSite
- Adding/Editing your HTML pages in the Supersite and PartnerSite?
- Adding/Editing your Images in the Supersite and PartnerSite
- Download the Source (PSD) File of Images/Flash with Translatable Text, used in your SuperSite and PartnerSite
- Modifying the Links on the Static Bar of your SuperSite
- Removing the Resellers tab from your SuperSite
- Customize the Legal Agreements in SuperSite and PartnerSite
- Customizing the Page Titles of the SuperSite and PartnerSite
- Modifying the Layout of your SuperSite 2 Home Page
- Customizing the Error Messages in the SuperSite and PartnerSite
- Modifying the Contact Us page on your SuperSite
- Changing the Other Payment Options on the Check Out Page of the SuperSite
- Keeping my Customized SuperSite/PartnerSite Content in Sync with any New Content Added by Telavir, Inc
- Selecting which Products are displayed on your SuperSite/PartnerSite
- Displaying the ICANN logo on my SuperSite/PartnerSite
- Creating Product Coupons though the Coupon Engine
- Optimizing your SuperSite and PartnerSite for Search Engines
- Analyzing Traffic as well as E-Commerce Transactions on your SuperSite and PartnerSite via Google Analytics
- Adding Meta Tags to your SuperSite and PartnerSite for Better Search Engine Optimization
- Saving/Editing a Sitemap of your SuperSite and PartnerSite
- Setting your Robots.txt file for your SuperSite
- Integrating your Website's Domain Name Registration/Transfer Form with the SuperSite
- SuperSite and PartnerSite Caveats
- Customizing the Error Messages in the SuperSite and PartnerSite
- Some details are not appearing or not working in your SuperSite and PartnerSite
- Your Customer can See Generic Customer Prices from his/her SuperSite even though you have set Specific Pricing for him/her
- Suggested Retail Price Displayed on your PartnerSite Pricing Pages
- Content Modification Interface in your SuperSite/PartnerSite Admin Always Opens Only in a Specific Editing Mode
- File Status Indication in your SuperSite/PartnerSite Admin Area
- Troubleshooting Delays in Displaying your SuperSite/PartnerSite Pages
- Branding Guide
- Customizing the URL for your Control Panels
- Changing the URLs of your SuperSite and PartnerSite
- Integrating your Website and Shopping Cart with your and your Customer's Control Panel
- Customizing the Header and Footer of the Control Panels
- Setting Branded Name Servers
- Specifying your Sign Out URL
- Branding Web-based and Port 43 Whois Lookup Results for .COM / .NET Domain Names
- Specifying Language Preferences
- Displaying the ICANN logo on your SuperSite/website
- Integrating your Website's Login Form with the Control Panel
- Branding Caveats
- Finance & Billing Guide
- Read this First: Understanding the Billing System
- General Overview of Transactions
- Invoices
- Debit Notes
- Receipts & Credit Notes
- General Finance Setting
- Balancing (Payment) of a Pending Invoice/Debit Note explained in Detail
- Cancellation of a Pending Invoice/Debit Note explained in Detail
- Discounting an Invoice explained in Detail
- Payment Collection System and Parameters explained
- Currency issues, Conversion Rate, Selling Currency and Accounting Currency explained
- Add Funds to your Customers/Sub-Resellers Account
- Subtract Funds from your Customers / Sub-Resellers Account
- Refund Requests of your Customers and Resellers
- Process to follow in case a Customer / Sub-Reseller Payment Charges Back or Bounces back
- Manage Billing with your Customers / Sub-Resellers
- Raising an Invoice
- Raising a Debit Note
- Raising a Receipt / Credit Note (Adding Funds)
- Balancing (Paying) an Invoice / Debit Note
- Modifying / Deleting / Cancelling a Pending Invoice / Debit Note
- Processing Refund requests of your Customers and Sub-Resellers
- Modifying Total Receipts
- What are Locked Funds?
- IMPORTANT: Handling Orders Locked in Processing
- Managing Payment Gateway Transactions
- Listing / Searching Transactions of your Customers / Sub-Resellers
- Manage Products and Pricing for Sub-Resellers and Customers
- Understanding Pricing Slabs
- Understanding Pricing Bands
- Understanding and Setting Specific Pricing
- Understanding Calculation of Total Receipts for your Customers/Sub-Resellers
- Manage Products and Pricing
- Domain Registration
- Single Domain Linux Hosting
- Single Domain Windows Hosting
- Multi Domain Linux Hosting
- Multi Domain Windows Hosting
- Reseller Linux Hosting
- Reseller Windows Hosting
- Web Services (Email Hosting, Web Hosting, Website Builder Plans) Product
- Digital Certificate
- Managing TLD Promotions
- Product Signup
- Understanding and Configuring Indirect Taxation Rules
- My Billing with Telavir, Inc
- Read this First: Understanding the Billing System
- Payment Gateway Integration Guide
- Payment Gateway Transaction types and Access Levels for your Customers and Sub-Resellers
- Payment Gateway Risk Assessment Report
- Managing Payment Gateway Transactions
- Integration with PayPal Gateway
- Integration with Authorize.Net's Credit Card Gateway
- Integration with PayPal (formerly Verisign) Payflow Pro Credit Card Gateway
- Integration with version 1 and/or 2 2Checkout Credit Card Gateway
- Integration with WorldPay Credit Card Gateway
- Integration with Skrill (earlier Moneybookers) Credit Card Gateway
- Integration process with Any Other Payment Gateway
- Payment Gateway Caveats
- Reseller Control Panel Guide
- Setting your Personal Information
- Changing your Username [Email Address], Brand Name, Mobile Number and other Contact Details
- Restriction on Change of Country and Legal Name
- Changing your Control Panel Password
- Change your Personal Identification Number (PIN)
- Setting your Billing, Sales, Support and Abuse Desk Contact Information
- Email Preferences
- SMS Preferences
- Manage Products and Pricing for Sub-Resellers and Customers
- Managing Products
- Managing your Customers
- Adding a Customer
- Listing / Searching your Customers
- Exporting a List of your Customers as a CSV Report
- Generating and Modifying Passwords
- Modifying a Customer's Profile Details
- Suspending / Unsuspending a Customer
- Deleting a Customer
- Billing
- Listing all Orders belonging to a Customer
- Mail Preferences
- Sending Emails to your Customers
- Displaying Announcements in your Customers Control Panel
- Managing your Sub-Resellers
- Adding a Sub-Reseller
- Managing Pending Sub-Reseller Sign-ups
- Listing / Searching Sub-Resellers
- Exporting a List of your Sub-Resellers as a CSV Report
- Generating and Modifying Passwords
- Modifying a Sub-Reseller's Profile Details
- Suspend / Unsuspend a Sub-Reseller
- Listing all Orders belonging to a Sub-Reseller
- Billing
- Sending Emails to your Sub-Resellers
- Displaying Announcements in your Sub-Resellers Control Panel
- Managing Company Users
- Listing All Orders under your Reseller Account
- Reseller Control Panel Tools
- Sending Mails to your Sub-Resellers and/or your Customers
- Displaying Announcements in your Sub-Resellers and/or Customers Control Panels
- Legal Agreements
- Interface Settings
- Reseller Control Panel Caveats
- Setting your Personal Information
- Product Setup Guides
- Domain Registration Setup Guide
- Single Domain Linux Hosting Setup Guide
- Single Domain Windows Hosting Setup Guide
- Multi Domain Linux Hosting Setup Guide
- Multi Domain Windows Hosting Setup Guide
- Reseller Linux Hosting Setup Guide
- Reseller Windows Hosting Setup Guide
- Web Services Setup Guide
- Digital Certificate Setup Guide
- Defining Product Promotions
- Reseller API Guide
- HTTP API
- Access and Authentication
- Request Parameter Data Types
- Response Formats
- API Requests
- Domains
- Check Availability
- Check Availability - IDN
- Suggest Names
- Register
- Transfer
- Validating a Transfer Request
- Renew
- Search
- Getting a Customer's Default Name Servers
- Getting Order Id
- Getting Details of the Domain Registration Order using Order Id
- Getting Details of the Domain Registration Order using Domain Name
- Modifying Name Servers
- Adding Child Name Servers
- Modifying Child Name Server Host Name
- Modifying a Child Name Server IP Address
- Delete Child Name Servers
- Modifying Contacts
- Modifying the Privacy Protection Status
- Modifying the Auth-Code
- Enabling the Theft Protection Lock
- Disabling the Theft Protection Lock
- Get the List of Locks Applied on a Domain Name
- Getting TEL CTH Login Details
- Modifying TEL Whois Preference
- Resending the Transfer Approval Mail
- Releasing a .UK Domain Name
- Cancelling a Transfer
- Suspend
- Unsuspend
- Deleting a domain name
- Restoring a domain name
- Rechecking NS with .DE Registry
- Associating/Dissociating .XXX Membership Token/ID
- Contacts
- Adding a Contact
- Modifying Contact Details
- Getting Contact Details
- Searching for Contacts
- Getting the Default Contact Details
- Associating Extra Details with a specified Contact
- Deleting a Contact
- Adding a .COOP Sponsor
- Getting .COOP Sponsors associated with a Customer
- Getting .CA Registrant Agreement
- Validating Registrant Contact
- Customers
- Sub-Resellers
- Common
- Pricing
- Billing
- Getting Transaction Details of a Customer
- Getting Transaction Details of a Reseller
- Getting Greedy Transactions of a Customer
- Getting Greedy Transactions of a Reseller
- Paying Customer Transactions
- Getting a Customer's Available Balance
- Executing an Order Without Payment
- Search Transactions Of Customers
- Search Transactions of a Reseller
- Search Archived Transactions Of Reseller
- Search Archived Transactions Of Customers
- Getting a Reseller's Available Balance
- Adding Funds in a Customer Account
- Adding Funds in a Reseller Account
- Adding a Debit Note in a Customer Account
- Adding a Debit Note in a Reseller Account
- Adding a Miscellaneous Invoice in a Customer Account
- Adding a Miscellaneous Invoice in a Reseller Account
- Order Management
- Actions
- Legal Agreements
- Payment Gateway
- General
- Products
- Hosting (Email, Legacy Web Hosting, Website Builder, Single Domain Hosting, Multi Domain Hosting, Reseller Hosting and VPS)
- Email, Legacy Web Hosting and Website Builder Plans
- Add
- Renew
- Modify/Upgrade
- Enable SSL
- Disable SSL
- Suspend
- Unsuspend
- Delete
- Get Details
- Get Plan Details
- Get Active Plan Categories
- Get Customer Pricing
- Get Reseller Pricing
- Get Reseller Pricing Based On Pricing Bands (Mock Response)
- Getting Order Id
- Search Orders
- Get Modify/Upgrade Price
- Change Hosting Panel Password
- Get DNS Records
- Single Domain Hosting Plans
- Multi Domain Hosting Plans
- Reseller Hosting Plans
- Enterprise Email
- Email, Legacy Web Hosting and Website Builder Plans
- Free Email Service
- DNS
- Activating the DNS Service
- Managing DNS Records
- Adding IPv4 Address Record
- Adding IPv6 Address Record
- Adding CNAME Record
- Adding MX Record
- Adding NS Record
- Adding TXT Record
- Adding SRV Record
- Modifying IPv4 Address Record
- Modifying IPv6 Address Record
- Modifying CNAME Record
- Modifying MX Record
- Modifying NS Record
- Modifying TXT Record
- Modifying SRV Record
- Modifying SOA Record
- Searching DNS Records
- Deleting DNS Record (Deprecated)
- Deleting IPv4 Address Record
- Deleting IPv6 Address Record
- Deleting CNAME record
- Deleting MX record
- Deleting NS record
- Deleting TXT Record
- Deleting SRV Record
- Domain Forwarding Service
- Digital Certificates
- Email Service Management
- Email Accounts
- Add User
- Add Forward Only Account
- Get User Details
- Modify User Details
- Suspend User
- Suspend Users
- Unsuspend User
- Unsuspend Users
- Search Users
- Get No Of Users
- Change Password
- Reset Password
- Update Auto Responder
- Authenticate User
- Delete User
- Delete Users
- Add Admin Forwards
- Delete Admin Forwards
- Add User Forwards
- Delete User Forwards
- Domains
- Mailing Lists
- Email Accounts
- Domains
- Managing DNS, Email, Hosting, Website Builder Services through your HTTP API Integration
- Change Log
- SOAP API
- Read this First: General API Integration Instructions
- Sample API Flow
- Java API Kit
- PHP API Kit
- .NET API Kit
- Perl API Kit
- Managing DNS, Email, Hosting, Live Chat, Website Builder Services through your SOAP API Integration
- Server Error Format Description
- Common API Examples and Errors
- Emulate and Debug your API Calls
- Procedure To Retrieve XML Sent And Received
- IMPORTANT: API Abuse
- IMPORTANT: Modification of Result of Search calls made using the API
- Data Validation of Parameters passed in an API Method Call
- HTTP API
- Important Notices
- Maintenance Notices
- Domains Product Maintenance Notices
- 2013
- June 2013
- May 2013
- April 2013
- .IN Unavailability Notice: April 20, 2013
- .CC, .TV Unavailability Notice: April 30, 2013
- .COM, .NET Unavailability Notice: April 28, 2013
- .INFO Unavailability Notice: April 20, 2013
- .ORG Unavailability Notice: April 20, 2013
- .NAME Unavailability Notice: April 14, 2013
- .UK Unavailability Notice: April 10, 2013
- March 2013
- February 2013
- January 2013
- 2012
- December 2012
- November 2012
- October 2012
- September 2012
- .COM, .NET Unavailability Notice: September 30, 2012
- .ASIA Unavailability Notice: September 29, 2012
- .CC and .TV Unavailability Notice: September 27, 2012
- .NAME Unavailability Notice: September 16, 2012
- .CC and .TV Unavailability Notice: September 13, 2012
- .BIZ Unavailability Notice: September 8, 2012
- .US Unavailability Notice: September 8, 2012
- .UK Unavailability Notice: September 5, 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- 2011
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- .COM, .NET Unavailability Notice: 29 April, 2011
- .EU Unavailability Notice: 27 April, 2011
- .COM, .NET Unavailability Notice: 15 April, 2011
- .ORG Unavailability Notice: 9 April, 2011
- .INFO Unavailability Notice: 9 April, 2011
- .ASIA Unavailability Notice: 9 April, 2011
- .EU Unavailability Notice: 6 April, 2011
- .NAME Unavailability Notice: 3 April, 2011
- .IN Unavailability Notice: 2 April, 2011 (Cancelled)
- March 2011
- .ORG Unavailability Notice: 31 March, 2011
- .ASIA Unavailability Notice:26 March, 2011
- .EU Unavailability Notice: 16 March, 2011
- .MN, .BZ Unavailability Notice:12 March, 2011
- .EU Unavailability Notice: 9 March, 2011 (Cancelled)
- CentralNic Unavailability Notice: 6 March, 2011
- .MOBI Unavailability Notice: 5 March, 2011
- .COM, .NET Unavailability Notice: 2 March, 2011 (Cancelled)
- February 2011
- January 2011
- 2010
- 2013
- Digital Certificate Product Maintenance Notices
- System Maintenance Notices
- Domains Product Maintenance Notices
- Maintenance Notices
Installing your Digital Certificate on your Web Server
Once you have been issued your Digital Certificate, you need to install the same on your web server. 1
Depending upon the type of Digital Certificate that you have purchased and the Web Server Software where you intend to install your Digital Certificate, you need to refer to the appropriate instructions provided below:
| Telavir, Inc Digital Certificate Name | thawte Digital Certificate Name | Installation Instructions |
|---|---|---|
SGC SuperCert |
SGC SuperCert |
|
Web Server Certificate |
SSL Web Server Certificate |
|
SSL123 Certificate |
SSL123 Certificate |
|
Wildcard Server Certificate |
Wildcard Certificate |
If you wish to secure your domain name on multiple servers, you need to purchase Additional License(s) for your Digital Certificate and install your Digital Certificate on these servers. 2
The thawte Cross Root CA and Intermediate CA need to be either copy-pasted together or installed as a single .crt file, such that they are mentioned together separated by their individual -----BEGIN CERTIFICATE----- and -----END CERTIFICATE-----.
We have downloaded the thawte Cross Root CA and Intermediate CA from thawte and included them in their individual .crt files. You may download the respective CA Bundle depending upon the type of thawte Digital Certificate you have purchased from Telavir, Inc:
For SGC SuperCert(Anchor: sgc) Certificate: sgc-ca-bundle.crt
For SSL123(Anchor: ssl123) Certificate: ssl123-ca-bundle.crt
For SSL Web Server(Anchor: webserver) Certificate: ssl_webserver-ca-bundle.crt
For Wildcard(Anchor: wildcard) Certificate: ssl_webserver_wildcard-ca-bundle.crt
NoteThe CA Bundle needs to be installed on your web server.
In order to install the Digital Certificate on certain web servers such as Microsoft Exchange 2010, it is recommended that the Digital Certificate is in the PKCS#7 file format.
The Digital Certificate that Telavir, Inc provides is in the X.509 format. It can be converted to the PKCS#7 format through the link https://www.sslshopper.com/ssl-converter.html.
Upon installing your digital certificate, you should confirm that it has been installed correctly.
Additional Information
- 1. Instructions to retrieve your Digital Certificate
- 2. Information about Additional Licenses in detail
